Shipping policy
SHIPPING POLICY
PRODUCTION & PROCESSING TIME.
Ready made pieces will be shipped out in 2-5 days after payment has been confirmed.
Custom-order pieces turnover time is 14-21 days & they will be shipped out immediately after they are ready.
China packages are shipped using SF Express only & the customer has to pay the fee upon placing an order.
SHIPPING TIME
CHINA (Domestic Packages) - 1-3 days
INTERNATIONAL packages - 8-12 days
SHIPPING METHODS
China packages are shipped out using SF EXPRESS only.
International packages are shipped out using different shipping companies, based on location. We do our best to provide you with the best shipping fees & reliable shipping. Shipping companies used DHL, FEDEX, UPS, CHINA POST, ARAMEX.
SHIPPING FEE
Shipping fees are different depending on the shipping zones ,weight and size of the box measurements of the package. Shipping fee will be calculated at the CHECK-OUT page.
CUSTOM DUTIES & TAXES
Some countries may require duty fees to be paid for a package. The customer is responsible for that. We can not be sure or not if your package will incur duty fees, this is decided By the customs officers in your home country. We are certain that the following country requires duty fees:
- Canada
This list will be frequently updated accordingly.
TRACKING PACKAGES
you can track your package through our website , where it says "TRACK YOUR ORDER". After your package has been shipped out, a tracking waybill number will be sent to "you" the customer via e-mail.
We will assist in tracking it & Accessible Neats By Shammy is not responsible for packages lost once they enter your home country. Please understand this.